If you’ve finally decided to hire a cleaning service, it means it’s time to start getting some quotes and interviewing different companies around the Manchester area. When your home is being cleaned by a company, you want to be confident that they will do the job thoroughly and efficiently the first time around. So before you sign a contract, make sure to ask these questions. And if you ever feel like a question wasn’t answered to your liking, go onto the next company.
Of course we want you to join the UNI-STAR family! But even if you don’t, we want you to have the right tools.
What is Your Protocol For Health and Safety?
Having a protocol in place to insure the health and continued safety of your loved ones is paramount. Find out how they prevent cross contamination in the home, and effectively kill germs, viruses and pathogens. If they do not have a plan in place, we would suggest looking in to another company.
Are You Bonded and Insured?
When a service is in your home, you want to feel confident that they have the necessary insurances to be there. Only hire a qualified and fully insured company to clean your home to ensure best practices are being followed. Insurance is necessary if an accident ever occurs in your home. Without worker’s compensation insurance, if an employee was injured, you might be responsible.
How Do We Get in Touch?
Having an understanding of how both parties will communicate with each other will guarantee that everyone is happy. If you are ever unsatisfied with the cleaning service and can’t get a hold of anyone, it could turn you off to the entire process.
What’s Your Training Program Like?
The turnover rate in the cleaning service industry is fairly high, so to ensure that you are getting properly trained employees in your home, ask about the training program. A thorough program should be documented and well organized to ensure that each employee is receiving the necessary training. If there are untrained employees cleaning your home, the job will most likely not be completed correctly, which again, could turn you off to the process.
What Products Do You Use?
If you want environmentally friendly cleaning products used in your home, ask if you will need to supply them or if that is part of the service. If you do need to supply the products, make sure to note how you will be notified when they need to be refilled.
The most important thing to remember is that this could be a long-term relationship so you should feel comfortable with the company. The more questions you ask, the better you will understand the integrity of the company.
UNI-STAR is NH’s Top Rated house cleaning service and our top priority is safety, professionalism, trust, family, and giving the best to our clients. Our highly trained and professional employees will make your home shine every time they visit your house for a cleaning. You can depend on us! Learn more about our cleaning service and give us a call today for an easy estimate. 603-867-6243
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